Shipping & Delivery
Wellness, Delivered to Your Doorstep
At WeCare Wellness Pvt. Ltd., we aim to process, pack and deliver every order safely and efficiently.
Order Processing
Orders are generally processed within 1–2 business days after successful order confirmation. Orders placed on Sundays, public holidays or during exceptionally high-volume periods may require additional processing time.
Estimated Delivery
Metro & Major Cities: approximately 3–5 business days
Other Locations: approximately 5–8 business days
Remote Locations: delivery may take longer depending on courier accessibility.
Delivery timelines are estimates and may vary due to location, weather, courier operations, public holidays or circumstances beyond our reasonable control.
Shipping Charges
Applicable shipping charges, if any, will be clearly displayed during checkout before payment.
Orders qualifying for Free Shipping under an ongoing offer or minimum order value will automatically receive the applicable benefit.
Order Tracking
Once your order has been dispatched, available tracking information will be shared through the registered mobile number, email or order-tracking facility.
Damaged or Incorrect Delivery
If you receive a product that is damaged, leaking, broken or different from what you ordered, please contact our customer support team within 48 hours of delivery, preferably with clear photographs/video of the package and product.
Incorrect Address / Failed Delivery
Customers are responsible for providing complete and accurate shipping information. Additional delivery charges may apply if an order needs to be reshipped because of an incorrect/incomplete address or repeated unsuccessful delivery attempts.
Delivery Coverage
We currently deliver across serviceable locations in India, subject to availability of our logistics partners.
Need Help With Your Order?
Our customer care team will be happy to assist you with shipping, delivery or tracking-related queries.
WECARE WELLNESS PVT. LTD.
Holistic Wellness Delivered to Your Doorstep.